SaaS agreements for UK startups
Upload your SaaS agreement (MSA + Order Form + DPA/SLA) and get a clear, actionable risk assessment in minutes—plus suggested wording to fix red flags.
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Key Checks We Perform
- Service Level Agreements (SLA)
- Data Protection Agreement (DPA)
- Security & Compliance Controls
- Renewal & Price Change Terms
- Liability & Indemnity Clauses
- Intellectual Property Rights
What Our SaaS Agreement Review Covers
Comprehensive analysis of all critical SaaS contract clauses and potential risk areas
📋 Order Form & Scope
Users/usage metrics, features/tiers, modules, sandbox vs prod, professional services linkage.
📜 License & AUP
Permitted/forbidden use, seat/usage audits, API rate limits, fairness safeguards.
⏱️ Service Levels (SLA)
Uptime targets, maintenance windows, incident severities, response times, service credits.
🔒 Security & Compliance
Encryption, access controls, logging, audits, pen tests, business continuity planning.
🛡️ Data Protection (DPA)
Processing roles, sub-processors, deletion/return procedures, data subject rights assistance.
🌍 International Transfers
Transfer mechanisms (SCCs/UK addendum/IDTA), data residency options, adequacy decisions.
💰 Fees & Renewals
Auto-renewal terms, price increase mechanisms, overage charges, refunds and credits.
⚖️ Liability & Indemnities
Liability caps, carve-outs, IP infringement protection, mutual indemnification terms.
📝 IP & Confidentiality
Data ownership, feedback licensing, deliverable rights, confidentiality protections.
SaaS Risk Indicators
🚨 Red Flags (High Risk)
- Auto-renewal with long notice windows (90-120 days) or unilateral price increase rights
- SLA credits as exclusive remedy even for persistent downtime
- DPA missing roles/scope or allowing sub-processors without notice
- No data export/deletion on termination; vague assistance/fees
- Liability cap = 12 months fees only, with no carve-outs
- Broad IP assignment to vendor for feedback or deliverables
✅ Green Flags (Good Practice)
- Clear usage metrics & audits with fairness protections
- SLA with meaningful service credits and termination rights
- DPA with clear roles, sub-processor listing, and deletion procedures
- Self-service data export with defined assistance terms
- Balanced liability caps with sensible carve-outs
- Mutual IP indemnities and fair feedback licensing
How our SaaS agreement review works
Get your SaaS agreement reviewed in 4 simple steps
1
Upload
Upload your agreement bundle (MSA, Order Form, DPA, SLA) in PDF or DOCX format.
2
AI Analysis
Our AI maps clauses to SaaS best-practices and regulatory expectations.
3
Report
Get Red/Amber/Green risk ratings with plain-English fixes and suggested wording.
4
Export
Download PDF/DOCX report or share a secure link with your stakeholders.
Average time to first result: 20–60 seconds
Sample SaaS Agreement Report
Document Analysis
Documents: MSA + Order Form + DPA + SLA
Overall Assessment: Amber – Safe with Edits
Summary
Your SaaS agreement contains several standard terms but has some areas that require attention before signing. The main concerns relate to auto-renewal periods, liability limitations, and data protection clauses.
Key Risk Areas
- Amber Auto-renewal notice: 90 days required; unilateral price rise on renewal
- Red SLA credits: Exclusive remedy with no termination right for chronic issues
- Amber DPA: Sub-processor notification missing; deletion not time-boxed
- Red Liability cap: 12 months' fees; no carve-out for IP/confidentiality/data
- Amber Exit: Data export described, but format/fee vague
Suggested Wording Improvements
Disclaimer: Automated review aids negotiation; it is not legal advice.
Start your SaaS agreements review
Upload your MSA, Order Form, DPA, and SLA for instant analysis
Frequently Asked Questions
What documents should I upload?
Your MSA, Order Form, DPA and SLA (plus any PS/SOW or security schedule).
Are SLA credits usually exclusive remedy?
Often proposed—negotiate credits plus a termination right for chronic failure.
What’s a typical liability cap?
Commonly 12–24 months of fees, with carve-outs (e.g., IP, confidentiality, certain data claims).
Who owns the data and PS deliverables?
You retain Customer Data; PS deliverables should be licensed or assigned per deal—avoid vendor owning critical deliverables.
How do price increases work?
Prefer indexed caps (e.g., CPI + x%) and reasonable notice; avoid unlimited unilateral changes.
What about transfers & sub-processors?
Ensure a documented mechanism (e.g., SCCs/UK addendum/IDTA), sub-processor listing/notice, and flow-downs.
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